Personal help desk - web improvements

I've spent a good part of the weekend writing a server-side program to
handle web-based information requests from, and email contacts with,
spiritual advisers who offer one-to-one consultations based upon the
principles of A Course in Miracles. Here's how it works:

1. A pop-up window accepts a person's name, email address, and
question or request in standard web form fields.

2. When the information is submitted on-line, it is stored in a
temporary server file in the 'pending' category, and a confirmation
email is sent out to the email address the person provided.

3. When the person acknowledges that the message is authentic by
clicking the link provided, the email address of the spiritual advisor
is fetched from an off-line file, the message is sent, and the file is
removed from the 'pending' category.

After this, all communications are directly between the spiritual
advisor and the individual.

There is nothing the least bit new or innovative about this. The idea
has been around on the web for ages. It is just that I finally got
around to implementing my own version of it, the way I think it ought
to be done.

You can see the first public release in operation here, under Carmen Cameron, click on the link "Send a message or ask a question."

-oOo-

Peace,

Tom Fox
Editor, acimFIND.info